Payment Terms
Clay Imports
Last Update één jaar geleden
- Orders under $5,000 must be paid in full at time of purchase. If an order is over $5,000, we accept a 50% deposit and the remaining 50% upon order completion, before shipping the material. If storage fees are incurred either at the shipping terminal or our warehouse, the customer will be responsible for paying these in addition to the remaining balance. We do not accept wire transfer for orders under $100.
- Special order deposits may be higher than 50% depending on the scope of the project.
- In an effort to help you manage project budgets and avoid credit card processing fees, customers are eligible for a 3% discount if an order is paid in full by check or wire transfer.
- If a volume discount has been applied to your order, we will only accept payment via check or wire transfer.
- Payment for international orders must be submitted via wire transfer.
- Custom orders may not be cancelled, exchanged, or returned. Orders with outstanding balances beyond 30-days after production is complete will be subject to forfeiture and deemed abandoned, to become the sole and exclusive property of Clay Imports.
- There will be no reimbursement of monies or return of merchandise for any orders that have been deemed abandoned. This remains the sole and absolute discretion of Clay Imports.