Frequently Asked Questions
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Placing an order
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Placing an order

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Clay Imports
Can you help me calculate how much tile I need?
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Should I Order Any Extra Tiles? How Many?
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What if I order too much tile? Can I return the overage?
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I didn't order enough tile for my installation. Can I order more?
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I need only small quantity and can not wait the lead time. What can I do?
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Can I make a change to my order?
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Can I cancel my order?
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Special Discount Codes
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What form of payments do you accept?
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Payment Terms
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Installation
These guides are meant to serve as a general resource. Because each project is unique, consult your tile installer before installing your tile. Since the installation of tile greatly determines the integrity of the project and the tile itself, Clay imports does not warranty this product and is not responsible for dissatisfaction of material following installation.
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Production
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