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Terms & Policies

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Clay Imports
Returns & Exchanges
Can I cancel my order?
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Can I make a change to my order?
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What is your return policy?
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I have unopened/unused boxes. Can I return them?
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What if I order too much tile? Can I return the overage?
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Do you offer a warranty on the installation?
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Are transit times guaranteed?
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Lead time fluctuations
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Payment Terms
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Special Discount Codes
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Installation
These guides are meant to serve as a general resource. Because each project is unique, consult your tile installer before installing your tile. Since the installation of tile greatly determines the integrity of the project and the tile itself, Clay imports does not warranty this product and is not responsible for dissatisfaction of material following installation.
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